Get help
If you or someone you know needs help, contact us.
We will listen and never judge you.
It might be that we are not the right service to help you, but if we can, we will try and let you know who else can help.
The easiest thing to do is to ring us on 01772 623603 Monday to Friday from 9AM to 4PM. If we don’t pick up, leave a message with your phone number and we will get back to you as soon as possible. You can also email us on
We are a small team that is out and about helping people in the community so we are not always in the office.
Other people who can help
If you need to speak to someone straight away, here are some numbers and services that may help:
- Preston City Council
Preston Council Housing and Advice (over 18): 01772 906412
Out of hours: 01772 906014
- Chorley Council
Chorley Council (over 18): 01257 515151
Out of hours: 01257 515142
- South Ribble Borough Council
SRBC Housing and Advice (over 18): 01772 436756
South Ribble Borough Council Emergency Contact Number: 01772 436756
- Key Unlocking Futures
01772 678979
- SHELTERLINE:
0808 800 4444
- Emmaus Preston
01772 796622
- The Foxton Centre Preston (adults and young people)
01772 555925
- Children’s Social Care (Under 18) (‘Social Services’): 0300 123 6720
Emergency ‘Out of Hours’ contact number: 0300 123 6722
- Adults’ safeguarding concerns (guidance and report concerns)
Click here for Guidance with Safeguarding Concerns
- Samaritans: 24-hour emotional support for anyone who needs to talk
Helpline: 116123
Times: Freephone 24 hours, 7 days a week
- Papyrus: Confidential support for under-35s at risk of suicide and others who are concerned about them.
Helpline: 0800 068 4141
Times: 2pm – 10pm weekends, 2pm – 10pm bank holidays
- Young Minds: Text the YoungMinds Crisis Messenger, for free support across the UK if you are experiencing a mental health crisis.
Text YM to 85258
Times: 24 hours, 7days a week
- Domestic Violence Helpline: For anyone experiencing Domestic Violence
Helpline: 0808 2000 247
Times: 24 hours, 7days a week
- The Mix: Free information and support for under 25s in the UK. Get advice about sex, relationships, drugs, mental health, money & jobs
Helpline: 0808 808 4994
